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• All orders are shipped through SF Express Hong Kong • 

Privacy Policy

Inner Stories takes our customers privacy seriously and we will only collect and use your personal information as outlined below.

This privacy, security and cookies policy (“Privacy Statement”) applies to the processing of data collected from you when you use our website located at www.innerstoriesofficial.com (the “Site”). In this Privacy Statement “we”, “our” and “us” refers to Inner Stories and “you” and “your” refers to the user of the Site.

Personal information we collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:
 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

How do we use your personal information?

The Personal Data we collect from you will be used in some or all of the following ways (collective, “Purposes”):

 

- To deliver the products you have purchased from us;

- To update you on the delivery of the product and for customer support purposes;

- To provide you with relevant product information;

- To process your orders and to provide you with the services and information offered through the Site and requested by you;

- Furthermore, we will use the Personal Data provided to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Site; improve the layout and/or content of the pages of the Site and customize them for users; identify visitors on the Site; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you not object to being contacted for these purposes. We may disclose your personal data to third party credit reference, anti-money laundering or fraud prevention agencies to perform anti-fraud and credit checks against you. When you register as a user on the Site, we will also use your Personal Data to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

 

Sharing of your personal information 
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Wix to power our online store - you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Updating Your Personal Data and Right to Access
You can update your Personal Data any time by accessing your account on the Site. You can modify or delete your profile through your account. Your information previously posted on the Site may still be viewable. We may keep information and content in our backup files and archives.

 

Changes to the Privacy Statement

We reserve the right to modify and change this Privacy Statement from time to time.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have any comments or suggestions, you may email us at inners.official@gmail.com or whatsapp us
by clicking here.

If you are not satisfied with the way in which we handle your enquiry or complaint, please do not hesitate to contact us. 

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